Academy is perfect for ...
Spread knowledge across the team to achieve better results.
Do you want your team to do customer research, create personas and customer journey maps, and make customer-centric decisions, but your educational resources are limited?
At our courses, your teammates will learn everything they need to know about customer experience and get lots of practical training with real cases and real CX tools.
Steer your business towards an outstanding customer experience.
Are you trying to build a customer-centric culture in your company and reap its benefits? Would you like to establish a common customer-centric language and mindset across teams?
The Academy will unlock your teams’ CX and Service Design superpower by combining theory with practical training to provide your employees with essential knowledge and skills.
Agencies and consultants
Gain a competitive advantage by making your value proposition irresistible.
Eliminate the need for explaining CX basics to your clients.
Offer them what others don't have — online interactive courses where they will learn everything about customer experience from the best.
Focus on solving business-critical issues and providing expert advice and guidance while we'll take care of the educational part.
Advance your career with new skills. Stand out from the competition.
You want to step up your Customer Experience game or freshen up the existing knowledge?
Academy can help you hone your skills by teaching you the concepts and tools you need. You will immediately apply them through practical exercises and case study solving.
Learn at your own pace, build the right skills at the right time.