CERTIFICATION PROGRAM

Customer Journey Mapping 

Professional

Level 1

A practical, 6-week certification program for getting acquainted with the world of Customer Journey Mapping.
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This program is for anyone who wants to cement their customer journey mapping knowledge and skills and prove it by receiving a certificate from recognized CJM experts.

The certification process

PART 1. Self-paced learning

Duration: 2 weeks

Completing the online interactive “Customer Journey Mapping Fundamentals” course at the UXPressia Academy.

Solving 3 business cases in the Academy Simulator.

Getting ready for the intermediate assessment.

The intermediate assessment

Duration: 1 hour. Online

PART 2. The graduation project